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Common FAQs

HELP TOPICS
GENERAL INFO
  What is a product-specific code?
How can you use the database?
Included with contact e-mails?
How often is the data updated?
ORDERING
 

How to make your first order?
Why it is safe to order online?
How can you cancel an order?
Are you a returning customer?

PAYMENT
  How to pay with PayPal?
Other payment methods?
SHIPPING & DELIVERY
 

Where do we ship to?
What are the shipping rates?
What is the typical delivery time?
How to track your recent orders?

RETURNS & REFUNDS
  What is our return policy?
How to make a return?
TERMS & CONDITIONS
  Terms of Service
Privacy Policy
Copyright and Trademark

 

 
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Shipping & Delivery

Where do we ship to?

We can ship to virtually anywhere in the world but are unable to deliver to APO/FPO addresses, as well as P.O. Boxes. We currently ships to the following countries:

REGION 1: North and Central America
Canada, Costa Rica, Cuba, Dominican Republic, El Salvador, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Trinidad & Tobago, United States

REGION 2: Middle East
Algeria, Egypt, Iran, Iraq, Israel, Kuwait, Libya, Morocco, Oman, Saudi Arabia, Syria, Tunisia, United Arab Emirates

REGION 3: South America
Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela

REGION 4: Sub-Saharan Africa
Angola, Botswana, Cameroon, Congo, Congo DR, Cote d'looire, Gabon, Ghana, Guinea, Kenya, Nigeria, South Africa, Sudan, Zambia, Zimbabwe

REGION 5: West Europe
Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Turkey, United Kingdom

REGION 6: East Europe
Algeria, Czech Republic, Hungary, Poland, Romania, Russia, Slovakia, Ukraine

REGION 7: East Asia and Pacific
Australia, China, Hong Kong, Indonesia, Japan, Malaysia, New Zealand, Pupa Guinea, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam

REGION 8: Central and South Asia
Azerbaijan, Bangladesh, India, Kazakhstan, Pakistan, Sri Lanka


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