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Common FAQs

HELP TOPICS

	GENERAL INFO
	What is a product-specific code? How can you use the database? Included with contact e-mails? How often is the data updated?
	ORDERING
	How to make your first order? Why it is safe to order online? How can you cancel an order? Are you a returning customer?
	PAYMENT
	How to pay with PayPal? Other payment methods?
	SHIPPING & DELIVERY
	Where do we ship to? What are the shipping rates? What is the typical delivery time? How to track your recent orders?
	RETURNS & REFUNDS
	What is our return policy? How to make a return?
	TERMS & CONDITIONS
	Terms of Service Privacy Policy Copyright and Trademark

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Ordering

Are you a returning customer?

If you are a customer who has already purchased from us, (i.e. you are a returning customer) and you can take advantage of the exclusive special offer on your next purchases.

After clicking the 'Checkout' button, you'll be asked to login. Check 'Remember my login & password' if you would like to skip the login next time you visit us. (Not recommended for shared computers.)

Right after sign-in, the Shipping information is filled in automatically for you. Check to see if there are any mistakes, and if needed, correct them before clicking 'continue'. You will then present with the reduced price discount.

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